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CAR Response

CAR Response

Use the Tab Key to Move from Field to Field

Complete this form to respond to a corrective action request (CAR) that is initiated once a non-conformance is identified. A given CAR can be responded to multiple times using this form if desired (example: one time to establish target dates and another time to report the RC, CA, and PA). Our timeline goals for addressing CARs are:

  1. Report the root cause (RC), CA, and PA within 7 calendar days.
  2. Implement the CA and, if appropriate, the PA within 14 calendar days.

The above timelines goals are realistic for 90% or more of all CARs. If your specific CAR requires additional time, state so via the target dates you set for the CA and PA.

CARs that exceed their reported target dates will get one 2 working day reminder along with a copy of the CAR. Follow ups after that point will be addressed by the Operations mentor.

All time goals above are based on the issue date of the non-conformance report.

To get a refresher on how to address non-conformances via root cause analysis, please contact anyone in QA or view these Web pages:

If you have questions, contact Quality Assurance (John Gates, Ext. 106,

Your Name
Your E-Mail Address (if you want a copy of the CAR response sent to you)
CAR Number
Proposed Root Cause
(Real Reason This Happened)

Did you ask "why" at least 5 times to arrive at the "best" root cause?
More on the 5 "whys":

Proposed Corrective Action
(What Can Be (or Was) Done To Fix This Specific Incident)

Target Completion Date:
Will this action correct the non-conformance that occurred?
Do affected departments agree with the corrective action?

Proposed Preventive Action
(What Can Be (or Was) Done To Prevent This From Happening in the Future)

Target Completion Date:
Will this action ensure the non-conformance does not occur again?
Do affected departments agree with the preventive action?

Anti-spambot question: select the number shown here > 2 1


Page last modified on 2007-11-04 14:22
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